Frequently Asked Questions

Let us know if you need anything else

For policies arranged direct with Lifemark (Professional or Mega policies)

We offer sums insured from £2,500 to £35,000.

Wow you have a large collection!

We do not currently offer sums insured over £35,000. However, you can still insure your tools and toolbox up to the limit of £35,000. 

If you insure at the limit of £35,000, there will be no adjustments made in the event of a claim for underinsurance. 

We always give you an option to pay monthly.

Policies with an insured value of £20,000 or less will be on a flexible monthly subscription.

Policies with an insured value of £20,001 or more will be an annual policy with monthly payment options available.  

Check out our Toolbox Security page for info about our security requirement.

Yes. Whilst the premises does need to be secure and it’s great if you do have extra security, we also need all toolboxes to be secured to the fabric of the building when left unattended.

We ask for a photo of your toolbox and one of each open drawer and compartment to show the tools within. For more detail, check out our Toolbox Photos page.

We ask for photos to help make claims quick and easy. Photos of your tools and toolbox help provide proof of your ownership, so stops us having to always ask for all those old receipts!

Unfortunately, we can’t provide cover for you toolbox at home. Our policy is specifically designed for vehicle technicians who keep their toolbox at a working motor trade garage.  

We cannot provide cover for tools and/or toolboxes kept in vans unless it is during a one off trip to a new permanent place of employment. No cover is provided during this trip if the toolbox is left unattended.  

We only provide cover for vehicle technicians. However, if you are unsure whether your work would fall under the definition of vehicle technician, please get in touch and we will be happy to help! 

We provide cover for personally owned toolboxes and the tools kept within. We do not provide cover for any tools/equipment which are not normally stored within the toolbox. 

We provide cover for portable hand tools including portable diagnostic equipment which are kept in the toolbox overnight.

Toolbox Insurance protects you against loss or damage to your tools and/or toolbox. It covers things such as vehicle impact, fire,  flood and theft involving entry to, or exit from the building or part of the building occupied by you at the premises by forcible and violent means (For example, if an intruder was to walk through an open door and steal your toolbox, this would not be covered).

 

You can cancel or change your policy at anytime. Simply log in and go to your My Account. There you click ‘Amend’ to change your policy details or ‘Cancel’ to arrange cancellation. 

Check out our Make a Claim page for full details of how to make a claim. If you have any questions, please get in touch and we will be happy to help.

For policies arranged via your employer (Supported or Protected policies)

We offer sums insured from £2,500 to £35,000.

Wow you have a large collection!

We do not currently offer sums insured over £35,000. However, you can still insure your tools and toolbox up to the limit of £35,000. 

If you insure at the limit of £35,000, there will be no adjustments made in the event of a claim for underinsurance. 

Check out our Make a Claim page for full details of how to make a claim. If you have any questions, please get in touch and we will be happy to help.

Yes. Whilst the premises does need to be secure and it’s great if you do have extra security, we also need all toolboxes to be secured to the fabric of the building when left unattended. 

We ask for a photo of your toolbox and one of each open drawer and compartment to show the tools within. For more detail, check out our Toolbox Photos page.

We ask for photos to help make claims quick and easy. Photos of your tools and toolbox help provide proof of your ownership, so stops us having to always ask for all those old receipts!

We cannot provide cover for tools and/or toolboxes kept in vans unless it is during a one off trip to a new permanent place of employment. No cover is provided during this trip if the toolbox is left unattended.  

We provide cover for portable hand tools including portable diagnostic equipment which are kept in the toolbox overnight.

Toolbox Insurance protects you against loss or damage to your tools and/or toolbox. It covers things such as vehicle impact, fire,  flood and theft involving entry to, or exit from the building or part of the building occupied by you at the premises by forcible and violent means (For example, if an intruder was to walk through an open door and steal your toolbox, this would not be covered).

 

You can cancel or change your policy at anytime. Simply log in and go to your My Account. There you click ‘Amend’ to change your policy details or ‘Cancel’ to arrange cancellation. 

Live Life Secure

We’re here to help people save the progress they’ve made, so that everyone can live their life secure and continue to strive for more.